In an innovative move, a leading Japanese telecom company is developing an AI filter designed to soften the voices of angry customers in call centers. This technology aims to create a calmer interaction environment, making conversations more productive and less stressful for both customers and employees. ๐Ÿค–๐Ÿ“ฑ

The AI filter works by modulating the tone of the caller's voice, reducing harshness and anger, which could significantly improve the quality of customer service. ๐ŸŒŸ

Source: Sora News 24

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